Reports To: Lab Manager

Job Summary:

Tra-Cal laboratory is actively seeking an Electronic Calibration Technician (Level II) to help support our
rapidly growing team. If you are looking to grow your professional and technical capability, and progress
to a senior calibration technician or beyond, then this is an ideal role for you. We believe in training and
investing in the growth of our people. The ideal candidate for this position will have the opportunity to be promoted to a senior-level technician role within 2-4 years.

Tra-Cal is an ISO/IEC 17025-2017, ANSI Z540-1/ Z540.3 accredited calibration lab in Gaithersburg, MD and 30 minutes from Washington D.C. NSCA is our test and measurement equipment sales and rental business. We serve critically important customers including NASA, the Department of Defense, Lockheed Martin, Boeing, Raytheon, WMATA (D.C. metro) and hundreds of others. We have one of the most expansive scopes of accreditation in the region which enables us to serve diverse equipment and customers. This position is ideal for a technician who is seeking to grow in their career, enjoys working in a fast-paced environment and on a wide range of equipment, and is excited by our mission to support critical customers in the aerospace, defense, pharmaceutical, transportation, and telecom industries.

No day in the Tra-Cal lab is the same. Our technicians are challenged to work on different equipment daily, perform onsite calibrations, and learn new technical disciplines. We are proudly Veteran owned and

operated and independent (e.g. not part of a larger parent corporation). Our President is a former Army Green Beret and our lab manager served 25 years as a calibration technician in the Air Force before joining Tra-Cal in 2011. We take our jobs and professions very seriously, but not ourselves. We enjoy Hawaiian T-Shirt Fridays, BBQs, and believe in the professional development of our people. We are a values-based organization and seek candidates who fit the following characteristics:

• Humility

• Integrity

• Adaptability

• Growth mindset

• Team player

These are not just values we put on a poster, but something we strive to live by every day.

Duties/Responsibilities:

• Contribute to maintaining the calibration database, the accredited status of the laboratory by
  following documented procedures, the current documentation necessary for audits, and to the
  design and improvement initiatives of our business and workflow processes.

• Participate in monitoring customer equipment & workflow – Maintain the status of all customer
  test equipment using the Fluke MET/TEAM system. Utilize daily reports to guide assignments
  and corresponding activity. Interface with the Lab Manager to determine where operating
  conflicts may occur and work to prevent/remedy those conflicts.

• Perform Technical Work – Using calibration standards, ISO/ANSI guidelines, manufacturers
  procedures, other laboratory equipment and tools. Perform evaluation, calibration, repair,
  upgrade, cleaning, and maintenance to customers and (occasionally) in-house test instruments.

• Troubleshoot and Repair – Document and communicate issues, collaborate with the Laboratory
  Manager to troubleshoot equipment issues and resolve problems, both technical and operational.

• Participate in Maintaining the Calibration Database (Fluke MET/TEAM) – Capture all equipment
  status and movement within the system, as well as detailed data regarding calibration results.
  Assist the staff in the proper use and control of the database.

• Manage customer expectations and ensures customer satisfaction – Proactively seek and
  understand our customer’s needs, actively set and manage their expectations, and ensure that our
  end result meets or exceeds their needs. Constructively act upon any shortcomings by engaging
  customer contacts and our NSCA & Tra-Cal organization to resolve any open issues.

• Perform on-site calibrations (when applicable), repairs and maintain test equipment at customer
  facilities.

• Follow all Standard Operating Procedures (SOPs) of NSCA & Tra-Cal as well as governing body
  guidelines and regulations for standards of excellence and certification status when performing
  duties.